Effective date: March 21, 2026
GridHome Group LLC (“GridHome Group,” “we,” “us,” or “our”) operates the websites, content, tools, calculators, planning features, forms, and related services made available under the LocalProRepairs brand, including localprorepairs.com and related webpages, applications, emails, and communications (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Services.
This Privacy Policy applies to personal information we collect when you:
This Privacy Policy does not apply to third-party websites, contractors, service providers, advertisers, integrations, social platforms, or other external services that may be linked through the Services. Those third parties operate under their own terms and privacy policies.
Depending on how you use the Services, we may collect the following categories of personal information.
We may collect information through cookies, pixels, local storage, SDKs, analytics tools, and similar technologies as described in Section 6.
We do not ask you to submit sensitive personal information through the Services. Please do not submit sensitive information such as Social Security numbers, government ID numbers, financial account numbers, precise geolocation, medical information, information about children, or highly sensitive legal, insurance, or dispute details through general forms or free-text fields.
If you choose to include sensitive information in a message, project description, or form, we may process it only as needed to operate the Services, respond to your request, maintain records, protect security, or comply with law.
We collect personal information:
We may use personal information to:
We may also create and use aggregated, anonymized, or de-identified information that does not reasonably identify you for analytics, product improvement, benchmarking, research, and other lawful business purposes.
We may disclose personal information as described below.
We may disclose personal information to vendors, contractors, and service providers that help us operate the Services, such as hosting, analytics, communications, email delivery, customer support, security, debugging, fraud prevention, and similar providers.
We may disclose information if you direct us to do so or expressly consent to disclosure.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary for business operations, compliance, security, or legal purposes.
We may disclose information if we believe doing so is necessary or appropriate to:
We may disclose information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar business transaction.
The Services may link to third-party websites, resources, agencies, contractor websites, social platforms, or external tools. We are not responsible for the privacy practices of those third parties. Your interactions with them are governed by their own terms and privacy policies.
We and our service providers may use cookies and similar technologies to:
You can manage cookies through your browser settings and, where available, through cookie or consent tools on the site. Blocking certain cookies may affect functionality.
If we use technologies that constitute “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under applicable privacy laws, we will provide any required notices and opt-out mechanisms.
Where permitted by law, we may send newsletters, updates, educational content, product announcements, or other marketing communications.
You can opt out by using the unsubscribe link in those messages or by contacting us at [email protected].
Opting out of marketing messages does not affect service-related, transactional, security, administrative, or legally required communications.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, respond to inquiries, maintain business records, improve the Services, protect security, comply with legal obligations, resolve disputes, enforce agreements, and support backup and archival processes.
For example:
When we no longer need personal information, we will delete, de-identify, anonymize, or aggregate it unless continued retention is required or permitted by law.
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We are based in the United States, and we may process and store personal information in the United States and other countries where we or our service providers operate.
Where required by law, we will implement appropriate safeguards for cross-border transfers.
Depending on your jurisdiction, you may have rights to:
To submit a privacy request, contact us at [email protected].
We may need to verify your identity before processing your request. You may also use an authorized agent where permitted by law. We may request information reasonably necessary to verify the request and the agent’s authority.
If you are located in the EEA or UK, you may also have the right to lodge a complaint with your local data protection authority.
This section applies to California residents and supplements the rest of this Privacy Policy.
California requires businesses that are subject to the CCPA/CPRA to provide notice at or before the collection of personal information. The California Attorney General explains that a notice at collection must list the categories of personal information collected and the purposes for which those categories are used.
We may collect the following categories:
We collect and use personal information for the purposes described in Section 4, including to operate the Services, provide tools and content, respond to inquiries, improve the Services, communicate with users, maintain security, prevent fraud and abuse, and comply with law.
We may disclose personal information to service providers, contractors, advisors, and other parties described in Section 5.
We do not sell personal information for monetary consideration.
We do not knowingly disclose personal information collected through LocalProRepairs for cross-context behavioral advertising unless and until we provide any notice and opt-out mechanism required by applicable law.
If applicable law treats any analytics, advertising, or cookie activity as a “sale” or “sharing,” we will provide required notices and opt-out rights.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.
We retain personal information for as long as reasonably necessary and proportionate for the purposes for which it was collected or processed, based on the criteria described in Section 8.
California residents may have the right to:
To exercise California privacy rights, contact us at [email protected].
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Depending on your state and our legal obligations, these rights may include the right to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.
To submit a request, contact us at [email protected].
We will process requests as required by applicable law.
The Services are intended for users who are 18 years of age or older. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it. COPPA places requirements on operators of websites or online services directed to children under 13 or operators with actual knowledge they are collecting personal information from children under 13.
If you believe a child has provided personal information to us, contact us at [email protected].
Some browsers or devices may transmit “Do Not Track” or similar signals. Because there is no uniform standard for these signals, we may not respond to all such signals.
Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, if they apply to the Services and our processing activities.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and revise the effective date. Where required by law, we may provide additional notice.